As the new CEO, Nigel is tasked with delivering outstanding customer service, focussed on improving the experience of consumers contacting the organisation and streamlining the customer journey to ensure effective enquiry handling and liaison with industry installers just like Homeworks Energy.
“I am honoured to be joining CIGA as CEO. Having worked in the construction sector and as a board member for a stock transfer housing association for a number of years, I know how important high quality cavity wall insulation is in keeping energy bills down and homes dry and warm. Excellent customer service will be at the heart of what I aim to deliver in my role, ensuring that our customers have confidence in CIGA. I am really looking forward to the new challenge ahead.”
We really look forward to seeing some of the positive changes to come for our customers and other business within the industry.